- Logitech G HUB Shows 'Connect Your Logitech G Gear' – Mouse Not Connected in G HUB This is a quick fix if you encounter a problem with G HUB suddenly not finding your device and you don't have time to uninstall/reinstall G HUB software. This worked for me using the Logitech G900 Chaos Spectrum Gaming Mouse.
- Actually, one other solution worked, but it meant having to buy a new USB hub with more power. If you are having this problem with Windows 8 or Windows 8.1, then you might be in luck. Microsoft has released a fix for Windows 8 not detecting USB devices properly. Make sure to install this hotfix if running Windows 8.
I discovered I couldn't get my G900 Gaming Mouse to work inside Logitech Gaming Software. The message read, 'Device not recognized' and only limited features were available. I was instructed by Logitech Technical Support to install G HUB instead of Logitech Gaming Software and now it's working. According to tech support, Logitech Gaming Software is no longer supported and requires the latest version of G HUB. I wrote about this issue under my G900 review because the documentation and support website needs to be updated.
I have a Logitech G600 gaming mouse which I am hoping to use on my MacBook Pro running macOS Mojave. This mouse has a lot of buttons to which I am planning to assign shortcuts. I have installed Logitech G Hub and when I plug in the mouse it sees it, but it says 'NOT CONNECTED' and it doesn't allow me to configure it at all. The basic functions of the mouse work fine even without any software.
Here are the steps to fix G900 Wireless Gaming Mouse 'Device not recognized'
1. Uninstall Logitech Gaming Software since it's no longer supported. Note, if you have an older G900 and were instructed to use the Logitech Gaming Software then stick with what you were told. Otherwise, continue with the steps below.
After uninstalling Logitech Gaming Software I just skipped to step 2 and it worked. But, if you have trouble you can try using the steps 1a through 1c before moving to step 2. I've actually done this both ways.
1a. Go to Device Manager and choose Mice and Other Pointing Devices and look for the mouse drivers and uninstall them.
In my case, I only saw several instances of HID Compatible Mouse and I deleted those and then unplugged the G900. I had a second mouse handy so that when I deleted all the HID's [one HID was the G900], I then plugged in the second mouse so that I could actually still navigate on my computer for step 1b. This repopulated the HID but did not interfere with the process since the HID was for the second mouse and not the G900.
1b. Restart your computer.
1c. Plug your G900 mouse back in. Sheikh hani ar rifai wikipedia bahasa.
I discovered I couldn't get my G900 Gaming Mouse to work inside Logitech Gaming Software. The message read, 'Device not recognized' and only limited features were available. I was instructed by Logitech Technical Support to install G HUB instead of Logitech Gaming Software and now it's working. According to tech support, Logitech Gaming Software is no longer supported and requires the latest version of G HUB. I wrote about this issue under my G900 review because the documentation and support website needs to be updated.
I have a Logitech G600 gaming mouse which I am hoping to use on my MacBook Pro running macOS Mojave. This mouse has a lot of buttons to which I am planning to assign shortcuts. I have installed Logitech G Hub and when I plug in the mouse it sees it, but it says 'NOT CONNECTED' and it doesn't allow me to configure it at all. The basic functions of the mouse work fine even without any software.
Here are the steps to fix G900 Wireless Gaming Mouse 'Device not recognized'
1. Uninstall Logitech Gaming Software since it's no longer supported. Note, if you have an older G900 and were instructed to use the Logitech Gaming Software then stick with what you were told. Otherwise, continue with the steps below.
After uninstalling Logitech Gaming Software I just skipped to step 2 and it worked. But, if you have trouble you can try using the steps 1a through 1c before moving to step 2. I've actually done this both ways.
1a. Go to Device Manager and choose Mice and Other Pointing Devices and look for the mouse drivers and uninstall them.
In my case, I only saw several instances of HID Compatible Mouse and I deleted those and then unplugged the G900. I had a second mouse handy so that when I deleted all the HID's [one HID was the G900], I then plugged in the second mouse so that I could actually still navigate on my computer for step 1b. This repopulated the HID but did not interfere with the process since the HID was for the second mouse and not the G900.
1b. Restart your computer.
1c. Plug your G900 mouse back in. Sheikh hani ar rifai wikipedia bahasa.
2. Assuming Logitech Gaming Software is uninstalled you will need to then download and install G HUB. This is found if you scroll down on the G900 Chaos Spectrum Professional Grade Wired Wireless Gaming Mouse support page under Downloads / G HUB. Here is the link.
3. If your gaming mouse is connected then G HUB should recognize your device once G HUB is installed.
Here is the G HUB User Manual PDF.
This is a quick fix if you encounter a problem with G HUB suddenly not finding your device (after it was previously working) and you don't have time to uninstall/reinstall G HUB software.
Still having trouble? Contact Logitech Technical Support:
1 (646) 454-3200
6 AM to 6 PM Pacific Time
Logitech G Hub Not Detecting Mouse
Related:
G Hub Not Detecting Mouse Mac
